Terms and conditions

It is included in the rental price:

  • Delivery and return of the car at the airport (we will be waiting for you at your arrival with a red sign of Arenal Rent a Car and there we will make a contract in a minute and take the vehicle).
  • We also deliver the vehicle to your hotel.
  • Taxes, unlimited mileage, up to three additional drivers.
  • Collision damage insurance WITHOUT FRANCHISE in vehicles of groups A,B,C,D,E1,E2,F,G,H.
  • Vehicles WITH FRANCHISE in special categories. Groups R and S.
  • Insurance for theft of the car if the customer has the contact key.
  • Cancellation of reservation with a minimum period of 72 hours.
  • We do not have extra cost for fuel, you should simply leave the same amount of fuel with which we deliver the car.
  • We accept payment via transfer, cash, credit or debit card.
  • It is not obligatory to have a credit card to rent a car with us.
  • There is no minimum age to rent a vehicle (except in groups R and S) or supplement for young driver.

It is not included in the rental price:

  • Damage to the car caused by negligence, reckless driving or under the influence of alcohol or drugs.
  • Return less fuel.
  • Damage or breakage of upholstery and interiors. Burns produced by cigarettes.
  • Losses of keys, cat, triangles, reflective vests, lifters, baby seats.
  • Damage to the engine due to negligence, blows in the crankcase under the engine.
  • Refueling incorrectly.
  • Theft of the vehicle with a key in the contact.